General conditions


GENERAL TERMS

 

 

BOOKING CONDITIONS

 

RESERVATION: reservation can be made by letter, fax, phone, email, in our office or directly

online at our website.

At the time of registration the customer must deposit by way of deposit, 40% of the total price within 5 days. If Blauhouse doesn't receive it, thereservation will be canceled. Account number:Banc Sabadell, Plaça Major 5, 17490 Llançà.

CCC: 0081 1741 61 0001024908. IBAN:  ES87 0081 1741 6100 0102 4908

BIC/SWIFT CODE: BSABESBB

The remaining amount must be paid the day of arrival, at the same time when the keys are picked up. It can be paid in cash, with bank check or credit card. The client also must leave as a deposit of breakages an amount between 200 € and 400 € by credit card. This amount will be returned during seven days after leaving. We remind you, that the reparations of the damages of the equipment due to misuse, must be paid by the client; and that the apartment must be left in perfect conditions of cleaning. Otherwise you will have to pay the final cleaning, which prices ranging from 50 € to 125 €.

THE PRICE: indicated for the rental during the booking of accommodation including the normal use of water, electricity and gas (except as well as the necessary attention by Blauhouse. In apartments with air conditioning electricity consumption is included to a maximum of 20 € / week.

PRICE DOES NOT INCLUDE: no sheets (10€ per person change is not included), no towels(7€ per person a pair of towels change is notincluded), no final cleaning ((50€ for 1 or 2 bedrooms, 65€ for 3 bedrooms, 75€ for 4 bedrooms orhouses, 125€ for big houses), the final cleaning does not include the kitchen equipment.

no rental of extra bed or cradle ( 3€ per night).

Not the electricity or the fuel for the heating system (depending on consumption). The customer has available, upon reservation, all these services. The price doesn't include the touristic tax from the Generalitat de Catalunya, (00,45€ per person older than 16 years and per night with a maximum of 7 nights.)This tax must be paid by the client.

ENTRY / PICK UP OF THE KEYS: the keys must be picked up in our office, the dayof

arrival, between 16:00 hours and 19:00 hours.

If the client does not arrive the day of your reservation, he must notify it in advance to Blauhouse. Otherwise you lose all your rights without any right to claim any compensation.

EXIT AND DELIVERY OF THE KEYS: The accommodation has to be left before 10:00 on the last day of location. Blauhouse controls systematically each accommodation.

You have to make an appointment with Blauhouse in advance; otherwise Blauhouse will automatically come to your accommodation at 10:00 o'clock.

It is not allowed to the client to host a number of people exceeding the maximum capacity of the accommodation, neither to bring animals, without the consensus of the agency.

The client has to respect the statutory rules of the community, especially in the use of pools, barbecues.

CANCELLATION OF BOOKING: the agency will charge as a compensation the following amounts as you do communicate us in advance the cancellation about the 40% of the rental amount paid already:

- 25% if the cancellation is made more than 6 weeksbefore the date of entry.

- 50% if the cancellation is made between 6 and 4 weeks before the date of entry.

- 100% if the cancellation is made less than 4 weeks before the date of entry.

If you do not have cancellation insurance within the home insurance policy, it is recommended to take out cancellation insurance. - You can do it in the external service of our website www.blauhousealquileres.com

BLAUHOUSE reserves the right, by force majeure or beyond the control of the agency, to replace the accommodation for another of similar characteristics or in case of disagreement by the client, to cancel the contract, returning the entire amount deposited on account.

The Agency does not assume responsibility for the misuse by the lessee of equipment and facilities in the accommodation, for possible theftor robbery at the property or their community areas, use of pools, or means that are in the common area, because are all under the strict responsibility of the client himself.

 

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